Junior Helpdesk Officer-good social network skills
Our client is a renowned pharmaceutical laboratory active in all Europe. Their project for the next year is to grow in the Middle East area and on the American continent.
To support this growth, for the Luxembourgish subsidiary, they’re looking to recruit a young helpdesk officer that will also be in charge of the company’s corporate identity on various social networks.
Profile
Bac+3 in IT;
First relevant experience in a Helpdesk/Support role;
Good knowledge of the Microsoft environment;
The knowledge of some standard web programming languages and CMS are a strong advantage;
Fluent in English. French, German and/or Dutch are a strong advantage;
Curious, motivated, dynamic and willing to learn.
Offer
A salary package based on your experience;
Meal vouchers (18×10,80€);
A young and fast growing company;
A fun and “start-up” atmosphere;
A tightly-welded team;
And most important, after-works!
As an Helpdesk Officer in a Microsoft environment, your responsibilities will be the following :
Provide technical support to users (15 people onsite, 50 people remotely);
Resolve various problems and issues;
Provide standard Windows system administration;
Maintain the system;
Act as a SPOC for VIP users;
Take part in the ticketing system maintenance;
Report to management.
Our client is also willing to develop its corporate identity online. Thus, you will also be asked to act as a Community/Content Manager:
Ensure a constant activity on all relevant social networks;
Answer to customer’s queries;
Ensure a “notoriety watch” online and act accordingly to this notoriety;
Promote the use of social networks within the company;
Train users to the proper use of social networks;
Update, occasionally, the website content.
Would you like to join a dynamic company? Are you ready to take-up a thrilling challenge that will allow you to couple two exciting roles? This position is for you!
fulltime
{ Luxembourg Luxembourg LU 49.611621 6.1319346}
2017-05-29 10:15:19.355426 +0000 UTC
Wolter Jonathan
